Products and Services > CMMI > Model Based Improvement Cycle > On-Going Support

On-Going Support

PS&J can support the internal teams responsible for deploying improved practices by

• helping them to understand the goals and requirements associated with each applicable PA

• pointing out the various methods of implementing each PA and trading-off the alternatives

• providing templates for policies and procedures and assisting in their customization.

• putting policies and procedures in place

• training staff in performing the new practices

• understanding roles and responsibilities

• providing automated metrics collection and analysis

When we work with larger organizations, formal training covers a lot of these activities. For smaller organizations, we can train the responsible people one-on-one in an environment that would be closer to tutoring than to a classroom experience. All of our training reflects our fundamental belief that measurement is a pre-requisite for effective management, and that on-going management is a pre-requisite for an effective process.

PS&J can also provide mentoring as needed during this phase, typically via teleconference, e-mail, or on-site visits.

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Contact PS&J Software Six Sigma at:   Phone: 201-947-0150;  201-358-8828     E-mail: Quality@SoftwareSixSigma.com

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